Carolyn Maue is an expert in designing, promoting, and directing programs that address complex human service issues in today’s organizations, results-oriented strategic planning, effective leadership and management skills, and in developing high-quality, financially sound programs, services and products in the field of human services. Ms. Maue provides consultation to a variety of organizations, concurrently serving as the Executive Director for the American College of Mental Health Administration. “ACMHA” is a national policy and advocacy organization that serves as catalyst for mental health administrators, identifying and determining best practices and practical application in mental health delivery. Ms. Maue’s regional and national consulting opportunities currently include assisting client organizations with program analysis and redesign, facilitation of retreats and workshops in diversity and coping with stress, and designing and facilitating a supervisory training series in a nationally recognized not-for-profit organization. During her sixteen years as a workforce and organizational expert, she has directed successful, award-winning and highly profitable programs with reputations for outstanding quality and service. Ms. Maue held several key positions at the University of Pittsburgh Medical Center, including leading the strategic planning process for the Department of Community Initiatives, reporting to the president and board of directors of the Health System. As the Vice President of Workforce Culture from 1999 - 2002, she created and instituted initiatives to increase and promote an increasingly diverse and flexible workforce, increase cultural competency in healthcare delivery, and implement programs that assist lower-paid employees prepare for healthcare careers in the future. From 1991 through 1999, Ms. Maue directed the growth and expansion of the UPMC Employee Assistance Program from an internal department serving 7,000 hospital staff members, to a revenue-generating center that served 55,000 households in 34 organizations, resulting in annual revenue of over $1.3 million, with a 20% profit-margin. Prior to her positions at UPMC, Ms. Maue directed the three Pittsburgh offices for Personal Performance Consultants, which provided EAP services for national and regional companies, including Westinghouse Electric Company nuclear divisions, Carnegie Mellon University, and the Pittsburgh Pirates. Ms. Maue has published and presented nationally and regionally on topics including: The Business Case for Diversity, Preventing Sexual Harassment, The Cost of Stress to Business, Conflict Resolution, Substance Abuse in the Workplace, Family and Work Life Balance, Managing Through Organizational Change, and the Employee Assistance Role in Workers Compensation. Ms. Maue is a licensed Social Worker with a certificate in gerontology. A Certified Employee Assistance Professional, she serves as adjunct faculty in the University of Pittsburgh School of Social Work. Ms. Maue serves on the Executive Committee of the Pittsburgh Symphony Orchestra New Leadership Board, is a board member of the YWCA of Greater Pittsburgh, is a member of Leadership Pittsburgh XVI., and serves on the Carlow College Leadership Advisory Council.
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| Carolyn Maue is a respected leader and collaborator who assists organizations in identifying goals, clarifying issues, addressing barriers, and implementing strategies to achieve successful results. |